AfterShip Feed Pricing Models and Plans
Overview
Choosing the right AfterShip Feed plan depends on your return volume, feature requirements, and team size. Each plan has its own set of inclusions, annual order volume limits, sales channel stores connection, and overage charges. These plans are designed according to the varying needs of different businesses and goals. Learn more >
Feed plans and pricing
Plan | Best suited for | Price (per month - billed annually) | Price (per month - billed monthly) | Orders/year included | Extra orders fee | Main features |
|---|---|---|---|---|---|---|
Basic | Sellers just starting to sell via a few sales channels | Starting $9 | Starting $8 | Upto 20 salesâchannel orders/year | US$âŻ0.20 per extra order | Up to 2 sales channel connections. Full product and inventory sync, product page optimization tools, autoâlisting with Catalog AI (limited AI suggestions), review syndication, category templates, basic order + fulfillment sync. |
Scale | Businesses growing, needing more channels and more advanced automation | Starting $59 | Starting $49 | Upto 3,600 salesâchannel orders/year | US$âŻ0.20 per extra order | Everything in Basic, plus: up to 20 sales channel connections. Unlimited AI suggestions with Catalog AI, advanced rules for order and fulfillment sync, returns solution integration (AfterShip Returns, Happy Returns, Loop, Narvar), batch invite creators, advanced filters for creator management. |
Enterprise | Large or established businesses needing unlimited scale, custom integrations and top support | Custom pricing (Contact sales) | Custom pricing (Contact sales) | Unlimited sales channel orders (or very large quota) | Typically similar extraâorder rates, but subject to negotiation/custom terms | Everything in Scale plus: unlimited sales channel connections, custom integrations, enterprise single signâon (SSO), dedicated onboarding manager, dedicated customer success manager. |
Plan upgrades and overage charges â If you exceed your monthly order quota, extra fees will apply based on your current plan. You can upgrade at any time during the billing cycle, with changes taking effect immediately. Unused order quota are not carried over to the next billing cycle.
Billing and discounts
- Plans can be billed monthly or annually, with an Annual plan offering savings (18%) off the regular monthly rate.
- Plans can be upgraded or downgraded at any time from the Organization billing settings.
- Unused order quota will not be carried forward to the next billing cycle.
- Unlimited product listings are included in all plans.
- AfterShip accepts all major credit cards and also supports payments through Shopify billing.
Add members (Team plan)
- Team plan: $10/member/month (billed annually) or $12/member/month (billed monthly). Includes full product access, permission roles, 2FA, and SSO.
- Enterprise organization plan: Custom pricing with advanced member seats management, APIs, and enterprise-level controls.
- Add multiple seats as per business requirements and pay only for the seats you add.
Support plans
Support Level | Whatâs Included | Cost / When it applies |
|---|---|---|
Basic Support | Free with every Feed subscription, email and chat support, video onboarding guide, resources to help DIY, 24/7 email/live chat support. | Included in all plans at no extra cost. |
Advanced Support | Everything in Basic plus: dedicated technical account manager for onboarding, Slack or Lark group for support issues, integrations for returns, carrier tracking integrations (even for carriers not in TikTok Shopâs approved list), cyber assessments, sandbox and endâtoâend testing. | Additional US$âŻ999/month fee. |
Enterprise Support | Full support team: account executive, solutions architect, customer success manager, technical account manager, oneâoff migration services; multiâlanguage support, thirdâparty reviews import, early access to features, account health checks and more | Usually part of Enterprise plan. Custom quote is available. |
Key takeaways
- Start small, scale easily: Basic plan lets you test and begin with a few orders/channels. Scale and Enterprise plans let you grow channels, complexity, and features.
- Transparent overage pricing: Extra orders are billed consistently (US$âŻ0.20 per order) across plans.
- Support adds value: As your business grows, paying for advanced support or full enterprise support delivers more handsâon help, custom integration, and faster issue resolution.
- Unlimited product listings in all plans, youâre not restricted by how many SKUs you have, only by order volume / channel connections.
- Annual billing saves you money, if you foresee using AfterShip Feed over longer term, consider annual plan.
Updated on: 11/09/2025