Articles on: Products and Price syncing

Learn More About AfterShip Feed Product Statuses

Plans: All plans Platforms: All platforms


Checkout this table to learn more about what statuses AfterShip Feed show while syncing products to TikTok Shop and what exactly do they mean.


Status

Status description

Not synced

When category mapping is done for any product, it shows Not synced status by default.

Failed to sync

Synchronization fails when the required product field(s) is missing or invalid. Update the product field to the right value to fix the sync problem.

Under review

When you sync a product to TikTok Shop, it is reviewed by the platform. Until the status updates to Live on TikTok Shop, you can’t sell it.

Failed review

This status is shown for products rejected by the TikTok Shop platform. You can check the reason on your TikTok Shop Seller Center dashboard. In this case, you need to modify the product description and submit it for listing again.

Active

It means the product is synced to TikTok Shop and you can sell them to buyers.

Synced

The product is synced to TikTok Shop, but it has been unlisted. For example, the product status is deactivated, drafted, or deleted on the TikTok Shop dashboard.

Updated on: 06/08/2024