Articles on: Pricing

Manage Your AfterShip Feed Subscription Plan

Overview


If your existing AfterShip Plan is not meeting your needs and you require access to AfterShip's more premium features, you can upgrade your plan. AfterShip Feed enables you to upgrade or downgrade your existing plan based on your business needs. Select a subscription plan that suits your requirements, and you're all set.


Change subscription plan (AfterShip billing users)


AfterShip billing users are the ones using Stripe for payment processing.


  1. Go to Billing in your AfterShip Feed settings.
  2. Click Upgrade now and choose the plan you want to upgrade to.




  1. Click the (...) icon and click Downgrade to opt for another plan.




  1. Choose the right plan you want to downgrade/upgrade to.


Downgrading your AfterShip Feed plan


  • When downgrading your AfterShip Feed plan, you can reduce your order quota within the same plan tier. For example, if you're on the AfterShip Feed Scale 1500 - Monthly plan (where 1500 represents your order volume) and wish to downgrade, you can move to the AfterShip Feed Scale 1000 - Monthly plan, keeping the premium features associated with the Scale plan.


  • However, if you're on the AfterShip Feed Scale 1000 - Monthly plan (1000 order volume) and decide to downgrade, you’ll need to switch to the AfterShip Feed Basic (10-500 order quota) - Monthly plan. Keep in mind that downgrading from a Scale plan to a Basic plan means losing access to certain premium features, including the ability to connect more than 2 sales channels. If you have more than 2 sales channels connected, you'll need to disconnect additional stores to comply with the Basic plan's limitations.




Upgrading your AfterShip Feed plan


When upgrading your AfterShip Feed plan, you can increase your order quota within the same plan tier.


For example, if you're on the AfterShip Feed Scale 1000 - Monthly plan (1000 order volume) and want to upgrade, you can move to the AfterShip Feed Scale 1500 - Monthly plan, while maintaining the same premium features and expanding your order volume limit.


If you're on the AfterShip Feed Basic 500 - Monthly plan (500 order volume) and wish to upgrade, you have two options:


  • Upgrade to the AfterShip Feed Scale (1000-1500 order quota) - Monthly plan to access premium features and increased sales channel limits.
  • Stay on the AfterShip Feed Basic - Monthly plan and pay an additional charge of $0.20 for each extra order beyond the Basic plan's quota.


  1. Review the payment details and click Downgrade plan / Upgrade plan accordingly.


Change subscription plan (Shopify billing users)


Shopify billing users are the ones using Shopify for payment processing.


  1. Go to Billing in your AfterShip Feed settings.
  2. Click Upgrade now and choose the plan you want to upgrade to.
  3. Click the (...) icon and click Downgrade, and choose the plan you want to downgrade to.
  4. Click Confirm, and you will be directed to your Shopify store.
  5. Click Approve subscription.
  6. Upon confirmation, you will be taken back to the AfterShip admin, and your subscription will be applied.


FAQs


Q. How to upgrade from a Free Plan to a Paid Plan?


AfterShip Feed does not offer a Free plan, instead, new users are given a 7-day trial to experience premium features. After the trial, you need to upgrade to a paid plan to continue using the premium features.


  1. Go to the Home page of your AfterShip trial account.
  2. Click Upgrade Now to open the Pricing page.
  3. Select your preferred plan based on your required order quota and billing cycle (monthly or annually).
  4. Provide the necessary details, such as payment information.
  5. Click Upgrade plan to finalize the upgrade.


Q. Can I test the plan features before purchasing?


Yes, we offer a 7-day free trial plan to help you test all the premium features of AfterShip Feed before purchase.


Q. How to upgrade to the Enterprise plan?


To upgrade to the Enterprise plan, please contact the AfterShip Sales team.


Q. How to manage my AfterShip Feed plan?


You can choose a plan based on your business needs, order volume, and the sales channel stores. Plans can be upgraded or downgraded at any time from your account settings.


Q. Can I use one AfterShip subscription for multiple platforms?


Yes. A single AfterShip subscription can be used for multiple platforms. You can connect multiple stores from different platforms like Shopify, WooCommerce, BigCommerce, Magento, and others under the same AfterShip account.



Updated on: 11/09/2025