Articles on: Getting Started

AfterShip Feed Onboarding Checklist


Overview


The following checklist provides a clear, step-by-step guide for new users to understand all necessary actions to set up the AfterShip Feed and use it in alignment with your eCommerce platform and TikTok Shop effectively.


Phase 1: Store eligibility


Title

Requirement

eCommerce platform

Make sure your online store is on the eCommerce platform we support. Currently, we support Shopify, SFCC, Magento 2, BigCommerce, Amazon Seller, WooCommerce, PrestaShop, and Wix.

TikTok Shop

Make sure you have a registered TikTok Shop account and completed the TikTok Shop onboarding process. We support TikTok Shop US, TikTok Shop UK, TikTok Shop Spain, TikTok Shop Singapore, Vietnam, Thailand, Malaysia, Indonesia, Philippines.

Phase 2: Onboarding checklist implementation


No matter which AfterShip Feed plan you're on, this checklist is essential for all merchants. It will help you maximize the benefits of our app and ensure it operates at its best.


Category

Action Items

Description

Related Documentation

Phase 1: TikTok Shop Onboarding

TikTok Shop Account

Check if you have an approved TikTok Shop account. If not approved, get one first.

Create TikTok Shop Account

1. Sign up for a TikTok Shop seller account.

2. Provide the necessary information/documents for approval.

3. Wait for TikTok Shop to approve your account.

Pick-Up & Return Warehouse

Ensure you’ve set up your warehouse addresses. You need at least one pick-up and one return warehouse to start selling. The return warehouse can be the same as the pick-up. If you don’t have an address, use your eCommerce store address.

Configure Warehouse Locations

Shipping Options

Decide between two shipping options: 1. Shipped via platform 2. Shipped by seller

Setup Shipping Options

Confirm which option you prefer. It’s advisable to choose "Shipped by seller" as the preferred option and disable "Shipped via platform."

Shipping Templates

If you have selected "Shipped by seller," complete the shipping fees template before uploading products. Each warehouse needs a shipping template.

Set Up Shipping Templates

Brand Authorization (Optional)

If you are uploading products that are branded, you will need to pass Brand Authorisation. If not, your products will not pass TikTok Shop review.

Apply for Brand Authorisation

Invite-Only Categories (Optional)

Verify if the categories you wish to sell in are invite-only. If yes, apply for access through TTS AM or TTS support.

Apply as a seller for the "Invite-only" category

Tax Information (Optional)

Confirm whether your tax information is updated in TTS.

Fill in the Tax Information

Linked TikTok Accounts (Optional)

Ensure you link your official or marketing TikTok account in TikTok Shop seller central.

TikTok Seller University

Phase 2: AfterShip Feed Onboarding

Connect eCommerce Store

Connect your eCommerce platform to AfterShip Feed. Currently, we support, Shopify, SFCC, Magento 2 BigCommerce, Amazon Seller, WooCommerce, PrestaShop, and Wix.

Connect Your Stores With AfterShip Feed

Connect TikTok Shop Store

To start selling on TikTok Shop, you first need to connect your TikTok store to AfterShip Feed. The following regions are supported: United Kingdom, Singapore, Vietnam, Thailand, Malaysia, Indonesia, Philippines, and China mainland and Hong Kong SAR.

Connect Your TikTok Shop Store With AfterShip Feed

Currency Converter

The currency converter feature enables you to sync product prices between your eCommerce store and TikTok Shop, ensuring consistency and accuracy across different currencies.

Set Up Currency Converter

Auto-Link Setting

If you have products on TTS, enable the Auto-link product SKUs feature to let the app automatically link SKUs between TikTok and Shopify that share the same SKU ID.

Auto-link Products

Map Carrier with Shipping Providers

Map your eCommerce platform carriers with TikTok Shop shipping providers.

Map Carrier Names

Phase 3: Product Sync Configuration

Product Sync Settings

Manually or automatically link products between TikTok and your eCommerce platform that share the same SKU to efficiently manage and fulfil TikTok Shop orders on your eCommerce platform.

Manually or Automatically Link TikTok Shop Products

Product Pricing Sync Settings

Automatically sync product price changes to TikTok Shop whenever you update product prices in your eCommerce platform and set rules for price sync.

Configure Pricing Sync

Product Detail Sync Settings

If you want to keep product information consistent with your eCommerce store, enable product detail sync.

Enable Auto-Updates from Shopify

Product Inventory Sync Settings

Configure how you would like to sync inventory quantities from your eCommerce platform to your product listings on TikTok Shop.

Set Up Inventory Sync Rules

TikTok Shop Specific Warehouse Settings (Shopify Only)

Choose specific locations for inventory (Shopify only) synchronization and calculation from your active warehouse locations to TikTok Shop.

Specify Warehouse Location

Phase 4: Order & Fulfillment Sync

Order Status Sync Rules - On Hold

Control what happens when orders are synced between your platforms.

Set Up Order Status Sync Rules

Order Display Sync Rules

Define custom rules to map the TikTok Shop shipping options to the ones you use on your Shopify Store in order to reduce errors in order fulfillment.

Customize Shipping Methods

Display your {ecommerce_platform} order ID or the original TikTok Shop order ID on the {ecommerce_platform} with customizable prefixes and suffixes, instead of the {ecommerce_platform} order ID when syncing orders.

Customize Order Name Format


Phase 3: Subscribe for a plan


AfterShip Feed offers flexible plans— Starter, Growth, and Enterprise, organized around the level of service and access to order quotas, affiliate marketing, and advanced customer support to cater and accommodate your diverse business needs. Each plan is designed to offer the same level of access to our most prominent but differs in terms of how much you want to scale your business. Depending on the size of your business, your monthly/annual order volume, and future goals, you can decide on the plan that best meets your needs.


Here’s a comparison of all three plans, highlighting the key differences among them.



For more information on AfterShip Feed's pricing plan, visit this link.

Updated on: 16/12/2024